Encouraging Employee Work-Life Balance Over the Holidays

Encouraging Employee Work-Life Balance Over the Holidays

A year ago, small businesses were focused on how to build on current trends, remain compliant, and generally improve their game in the upcoming year. Just twelve short months — and one pandemic — later, the entire professional landscape has changed. One of the biggest adjustments that 2020 has brought along with it was a Read More

Adapt Your Pet Care Business Plan to COVID-19: 4 Key Tips

Adapt Your Pet Care Business Plan to COVID-19: 4 Key Tips

In 2020, all kinds of businesses have faced unexpected obstacles due to the COVID-19 pandemic. From full-on closures during stay-at-home orders to reduced capacities that comply with social distancing recommendations, small business owners have made—and will continue to make—adjustments. As we continue to adapt to the future of work, essential businesses must make critical decisions Read More

Strategies to Level Up Your Sales Team’s Success in a Virtual World

Strategies to Level Up Your Sales Team’s Success in a Virtual World

According to Salesforce, 60 percent of sales reps report an increase in virtual meetings since 2015. Think about that for a second. Before the coronavirus pandemic took hold this year, sales reps would typically engage with prospects in a variety of ways – through emails, calls, online meetings (with video) and in-person meetings. The in-person Read More

Dos and Don’ts of Handling Customer Complaints

Dos and Don’ts of Handling Customer Complaints

Every business grapples with two sides of customer reviews — the approvals and the complaints. As much as everyone prefers the approvals over the complaints, the latter cannot be avoided. Whether it’s a customer concern on your promotions, a tweet about your service, or an unsatisfied review, every business is forced to face an unhappy Read More

Keeping Your Dance Studio Afloat During a Pandemic: 4 Tips

Keeping Your Dance Studio Afloat During a Pandemic: 4 Tips

Businesses across the nation were hit hard by the COVID-19 pandemic, and many small business owners are still dealing with the consequences. While some jobs have been easily adaptable to a work-from-home model, others have not been so simple. If you run a dance studio, you surely understand this. One thing that the coronavirus has Read More

How Risk Mitigation And Automation Are Working Together

How Risk Mitigation And Automation Are Working Together

Companies are increasingly turning to analytics and automation to identify opportunities and improve process efficiency. However, these evolving technologies have also revolutionized another critical business area: risk management. Though still in the early stages, automating risk management is now an area of growing importance. With the increasing compliance and regulatory requirements, a growing emphasis on Read More

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