How to Turn Customer Feedback Into Meaningful Opportunities

How to Turn Customer Feedback Into Meaningful Opportunities

We product marketers often fall victim to a problem I call “last country visited syndrome.” You visit your field teams and they take you to customers. Every customer you meet is eager to tell you the good and the bad of your solution, and some cool ideas come up in the process: exciting features, promising Read More

Taking Your Business to the Next Level: 5 Steps to Moving Forward

Taking Your Business to the Next Level: 5 Steps to Moving Forward

Many entrepreneurs who have reached that critical three-to-five year mark in the evolution of their business often face the challenge of “What next?” How can they grow the business?  What can they do in the coming months and years to make their company dynamic? Here are five steps to lead you in the right direction. Read More

Eight Books Every Entrepreneur Should Read This Summer

Eight Books Every Entrepreneur Should Read This Summer

Most entrepreneurs won’t spend these dog days of summer relaxing at the beach; you might instead find them hard at work refining their business plans and investor pitches, developing new customer acquisition strategies or adjusting sales and strategic marketing tactics. But while entrepreneurship can be a 24/7 job, it’s important to take some time to Read More

The #1 Communication Skill Top Managers Possess

The #1 Communication Skill Top Managers Possess

One of the most notable communication skills that true leaders possess is that they make every person they talk to feel like the most important person in the world. This has been said about leaders like Bill Clinton and Barack Obama, and surely you can think of an example of a manager, parent-figure, or colleague Read More

Converting Mobile Millennials into Connected Communicators

Converting Mobile Millennials into Connected Communicators

Millennials are addicted to speaking through devices, often sending an email in lieu of in-personal conversation, and do not place as high a value on professional face-to-face communications as generations had before them. Hiding behind devices, however, can cause serious client-company relationship problems in the advertising world where effective communication is king. Knowing this well Read More

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