Listen to Customers – You Need Them!

Listen to Customers – You Need Them!

Owners many times do not see what customers see. One doesn’t have to be psychic to learn what customers need, think, and experience. There are straightforward actions small business owners can and must take to better understand their customers and address their needs. If you’re a small business owner, start by simply reversing roles with Read More

Improving a Companies Performance with a Simple Feedback System

Improving a Companies Performance with a Simple Feedback System

It is difficult to improve a company’s performance without internal and outside feedback. It doesn’t matter what size the company is from a two man startup to a multi-national public company feedback is the backbone to improvement. One of the roles of a good founder or managers of a company is to improve performance and Read More

How to Engage Consumers with Facebook

How to Engage Consumers with Facebook

Facebook, the social networking service that was launched nearly eight years ago by founder Mark Zuckerberg began as a tool for people to merely stay connected with their friends and loved ones. Today, it has evolved into what we have recently seen to be as a business-marketing tool. Many businesses small and large, are creating Read More

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