Sabrina Smith

About Sabrina Smith

Sabrina Smith is the Founder and CEO of Blacksmith, a business strategy and strategic planning consultancy that helps small businesses make decisions to generate higher profits. She combines her creativity and commitment to making an impact to transform businesses successfully. Sabrina has over a decade of multi-industry experience driving performance for Fortune 500 firms.

Excellent Customer Experience Increases Profits. Here Are 5 Strategies To Achieve This.

By: Sabrina Smith May 31, 2021

Delivering a top-notch experience to your customers directly impacts how much money your business makes. This is why [according to Bain & Company]: It costs 5x more to attract new customers …

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Sabrina Smith

About Sabrina Smith

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