Jason Graf is My Digital Shield’s Vice President of Operations. Graf is responsible for providing operational oversight to ensure that MDS’ services are implemented, managed and supported successfully by its channel partners and small business customers. Jason brings more than 15 years of industry experience, servicing small businesses with IT security needs. Having served at the management level at various IT service providers, Graf has proven expertise in implementing operational improvement and standardization. Jason has an extensive track record for quickly learning about existing and emerging technologies, implementing those technologies and effectively communicating their capabilities to end users. Most recently, Graf served as the Director of Project Services at The IT Company LLC and prior to this role served as the IT Manager at Sword and Shield Enterprise Security and Claris Networks. A Microsoft certified trainer, he has been an instructor at New Horizons Computer Learning Center since 2012.